Privacy
What information we hold, why we hold it, and what we never do with it.
This policy explains how Sorenson Advertising, LLC, a Utah limited liability company ("Revolt Local," "we," "us"), collects, uses and shares information when you use Revolt Local. That includes revoltlocal.com and its signup pages, the customer app, the destination-partner dashboard, the websites we build and host for businesses, and the marketing services we provide.
Revolt Local is a marketing service for local businesses, so most of what we hold is information about businesses. Where we handle information about people, this policy says what it is, why we have it, and what we never do with it.
Revolt Local is operated from the United States for businesses in the United States. It is not directed to people in the European Economic Area or the United Kingdom.
Payments are processed by Stripe. We never receive or store your full card number. Stripe tells us whether a payment succeeded so we can manage your subscription.
Described in Section 3.
We don't intentionally collect sensitive information such as government ID numbers, health information or financial account numbers.
To market your business, we need access to accounts such as your Google Business Profile, Google Ads, Google Analytics, Google Search Console, Facebook Page, Instagram professional account, TikTok account and LinkedIn Page. You can give us access in one of two ways:
What we receive. Depending on the platform and the permissions you grant, we may receive:
How we use it. Only to deliver the services in your agreement: publishing approved content, replying to reviews and comments for you, managing the campaigns you approve, and reporting results to you.
What we never do with it. We never sell it. We never use it to target ads or build audiences outside your own accounts, never use one business's account data for another business, never use it to build profiles of the people who interact with your accounts, and never use it to train AI models.
Where a platform's own terms are stricter than this policy, the platform's terms apply.
Revolt Local's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. We use Google user data only to provide the features described in this section. We don't use it for advertising and we don't sell it. People on our team see it only as part of delivering the service you asked for (for example, reading a review in order to reply to it), for security, to comply with the law, or once it has been aggregated and made anonymous.
You can remove our access at any time at myaccount.google.com/permissions, or by removing Revolt Local as a manager of your Business Profile or ad account.
Our use of information from Meta is also governed by the Meta Platform Terms. You can remove Revolt Local at any time: in Meta Business Suite, remove our Business Portfolio as a partner, or on Facebook go to Settings & privacy, then Settings, then Business integrations, and remove Revolt Local. How to ask us to delete information we received from Meta is in Section 10.
Our use of information from TikTok is also governed by TikTok's developer terms. You can remove Revolt Local as a partner in TikTok Business Center, or disconnect it in your TikTok account's app-permission settings.
We use LinkedIn's Community Management API to publish approved posts as your LinkedIn Page, reply to comments on its posts, and report its results. We always post as your Page, never as the person who connected it, and we don't read or post to anyone's personal profile. When you connect, LinkedIn tells us which Pages your account administers, so we can confirm you're allowed to connect them. Our use of information from LinkedIn is also governed by LinkedIn's API Terms of Use. You can remove Revolt Local at any time: on LinkedIn, go to Settings, then Data privacy, then Permitted services, and remove Revolt Local, or remove our account's role on your Page.
We use AI tools to write first drafts of content from the business facts you give us. The information needed for a draft is sent to our AI provider, Anthropic, under commercial terms that don't allow it to use that data to train its models. We send only what the task needs, never payment details.
A named person on our team reviews every draft before it's published. When you or our team change a draft, we save the change and use it to make your future drafts closer to your voice. We don't use your information, your customers' information or information from your connected accounts to train AI models. Our "How we use AI" disclosure sets out the rules we follow.
If we send review requests or newsletters for a business, we handle the customer contact list it gives us. That list belongs to the business. We use it only on the business's instructions and only for that business, and we never sell it. Messages people send a business through a website we host are handled the same way: they belong to the business, and we use them only to deliver them to it. For this work we act as the business's service provider, and a Data Processing Agreement applies before any email is sent.
If you're a customer of a business that uses Revolt Local and want your details removed, contact that business, or email us and we'll act on the request for our part and pass it to the business.
Reviews, comments and messages you leave on a business's Google, Facebook, Instagram, TikTok or LinkedIn accounts are handled as described in Section 3, only so the business can reply to you.
We never sell personal information, and we don't share it for cross-context behavioral advertising.
We share information with companies that help us run Revolt Local, and only as much as each one needs:
If you joined through a destination marketing organization, it sees aggregate information about participation in its destination and a list of participating businesses, which you can opt out of. It never sees your fees, contract, reviews, reports or your customers' information.
Revolt Local uses only the cookies it needs to work, principally to keep you signed in. Our payment provider, Stripe, sets cookies on checkout pages to prevent fraud. We don't use advertising cookies, and we don't run behavioral analytics or tracking pixels on Revolt Local pages.
You can ask us to delete your information at any time. Email hello@revoltlocal.com from the address on your account, with "Delete my data" in the subject line, and tell us which business or account it concerns. We'll confirm we received it and complete the deletion within 30 days, except for records the law requires us to keep and the approval audit trail described in Section 11.
Information from connected platforms. When you remove our access on a platform, we can no longer retrieve new information from it. When a connection is removed, we delete the access tokens we held for it, and on request we delete the information we received through it. You can ask for this by email as above.
If deleting information would stop us delivering part of the services in your agreement, we'll tell you before we go ahead.
We keep your information while your account is active. After your agreement ends, we keep it for 90 days to complete the handback of your accounts and materials, then delete or anonymize it. We keep the approval audit trail for 3 years as the record of what was approved and published, and we keep records the law requires, such as billing records.
We keep each business's data separate at the database level, so one business can never see another's. We encrypt access tokens for connected accounts, limit staff access to the people working on your account, and require sign-in for everything that isn't public. Signing in uses a one-time link sent to your email, so there are no Revolt Local passwords to steal. No system is perfectly secure; if a breach affects your information, we'll notify you as the law requires.
You can ask us what information we hold about you, and ask us to correct or delete it. You can disconnect any linked account at any time and unsubscribe from any marketing email.
Depending on where you live, including California, state privacy law may give you further rights, such as the right to know what we collect and why, to delete or correct it, and to opt out of its sale or sharing. We don't sell or share personal information as those laws define it, and we won't treat you differently for using any of these rights. To make a request, email hello@revoltlocal.com. We'll verify that the request is yours, and you may use an authorized agent.
We're based in the United States, and our service providers store and process information in the United States.
Revolt Local is for businesses and isn't directed to children. We don't knowingly collect information from anyone under 16. If you think a child has given us information, email us and we'll delete it.
When we change this policy, we'll publish the new version at revoltlocal.com/privacy and in your document center, and tell customers directly about material changes. The version you accepted always stays available in your document center.
Email hello@revoltlocal.com, or write to Sorenson Advertising, LLC, Attn: Revolt Local, 333 W 2230 N, Suite 200, Provo, UT 84604.
Acceptance record
Accepted electronically at signup, together with the Master Services Agreement.